4 Ways to Improve the User Experience of Your Web Site

A business’s web site is an important tool, however, with constantly changing technology your site will eventually look outdated.  Additionally, with intense competition between businesses, you will find that many companies are constantly working to improve their web site and the user experience it offers. You do not have to just wait until your site eventually looks dated to update it.

Your business has most likely redesigned its web site a few times over the years. Redesigns are fantastic as they allow you to address issues your customers have with your current site and improve the user experience. But you may not have the budget or time right now to hire a web site development company to do a full overhaul of your web site.  Here are a few items you can do to adjust on your current site to create a more useful experience for your site’s visitors:

Utilize white space

White space is an essential element of good design. It will help your web site look clean and modern. Additionally it will enable visitors to focus on key elements and not be distracted by clutter. White space around your headlines, titles and text will improve retention of content by users by 20% (Crazy Egg).

Adding white space is a great  way to touch up your site as it give it a more fresh and open feeling that is in-line with current trends. But be careful with how you utilize white space on your web site. If you add too much white space around your site’s content that is above the fold, it might push valuable information lower on the page than you would like. You will want to maintain a balance between what is most essential to convey and utilizing white space to highlight that information.

Improve calls to action

When a visitor arrives at your web site, what do you want them to do? Do you want to them to buy something? Contact you for a quote? Or subscribe to your newsletter? Your web site’s calls to action are important. A call to action is a button, text or graphic that is there to prompt a visitor to click it and perform a particular task. Calls to action should assist customers in their efforts to efficiently navigate your website and do what they want to do on your website.

Consider the psychology behind color when creating buttons or other calls to action. Different colors create different subtle messages to visitors, so it is important to first think about the message you want to convey and choose the color of your call to action accordingly. After you have made your choices for colors that go well with your corporate branding, you should test your calls to action to see what works best for your web site. You can easily do this with A/B testing. In testing you will find that certain colors will outperform others and increase click rates.

Improve page speed

Modern web site visitors are typically impatient and goal-oriented. No longer are visitors willing to sit and wait for information like they were in the 56k modem days. With millions of web sites available, if users have to wait for your page to load they will typically just hit the back arrow on their browser and look elsewhere for what they are looking for.

You want a web site that takes no more than 2 seconds to load. Web users will abandon a website that takes longer than that to load. One of the best ways to gain visitors to your web site and boost user engagement is by improving your web site’s loading speed.  Users tend to abandon web sites that aren’t loaded within 3 seconds. To make matters worse, 79% of web shoppers who experience trouble with web site loading speeds say they won’t return to the site again (Akamai).

Make it responsive and mobile friendly

In the modern day your web site needs to be mobile friendly. It is now easy for users to access the internet on various devices and it is important that your web site is ready for these visitors. Responsive web design has been the predominate method of doing this but beyond that you will want to make sure all elements of your web site are mobile friendly.

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